Insurance and event requirements保險及活動要求

Request the documents you need 查詢所需文件

Send your event date, attendee count, intended use and any procurement requirements. If you require insurance evidence, ask for the current document and check the insured entity, venue, dates, limits, exclusions and whether your activity is covered before making a decision.

A website summary is not an insurance certificate. Any specific cover, safety document, accessibility arrangement or confidentiality agreement must be confirmed in writing for your event.

Cancellation, payment and confirmation 取消、付款及確認

Review the booking terms and cancellation and refund policy displayed with your booking before payment. Any booking-specific written agreement and confirmed invoice should be checked together. If the terms are unclear, ask us to confirm them in writing before you pay.

Use the payment options and total shown in your booking checkout. Please review the booking terms before paying. A submitted request or payment screenshot is not by itself a confirmed booking; check your booking status and written confirmation.

Privacy and confidentiality 私隱及保密

Explain any confidentiality or data-handling requirements before sharing sensitive material or booking. Review the booking privacy information and request written confirmation of any additional arrangements.