Tsim Sha Tsui Training Room — FAQ 尖沙咀訓練室常見問題

Choose dates and times in the booking calendar, review the total and terms, and follow the checkout instructions. You can also WhatsApp 44237445 with your date, duration and attendee count. Check the written booking confirmation before treating the slot as confirmed.

2 hours at HK$700. Longer blocks are cheaper per hour: 3-hour block HK$1,000 (HK$333/h), half-day HK$1,400 (HK$350/h), full-day HK$2,600 (HK$325/h). Full price list at /book/pricing.

Use the payment options and total shown in your booking checkout. Please review the booking terms before paying. A submitted request or payment screenshot is not by itself a confirmed booking; check your booking status and written confirmation.

Use the payment options and total shown in your booking checkout. Please review the booking terms before paying. A submitted request or payment screenshot is not by itself a confirmed booking; check your booking status and written confirmation.

Tell us the legal name, billing details and reference your organisation needs. Confirm invoice availability, currency and any payment terms in writing before booking; tax treatment is determined by your own circumstances.

Yes — 10% off every booking for Section 88 NGOs, Toastmasters chapters, and CEF-eligible / education clients. Stacks with the last-minute discount ladder (up to 30% off for same-day bookings). Email [email protected] to pre-verify your IRD Section 88 letter or chapter membership.

Review the booking terms and cancellation and refund policy displayed with your booking before payment. Any booking-specific written agreement and confirmed invoice should be checked together. If the terms are unclear, ask us to confirm them in writing before you pay.

The outcome depends on the cancellation timing and the terms agreed for the booking. Review the cancellation and refund policy and contact us with your booking reference. Do not assume a refund or free reschedule until the applicable terms and request are confirmed.

Venue equipment available: TV, white board, microphone, Wi-Fi, water dispenser, laptop and computer. Confirm device connection requirements before booking. Bring your own laptop. Discuss pre-event testing requirements with the venue team.

Tell us your platform, participant count and equipment needs before booking so we can confirm a suitable setup. Bring your laptop and arrange an AV check; remote attendance and network performance depend on the actual setup.

Yes — we offer 6 layouts (classroom, U-shape, boardroom, theatre, banquet, interview). Layout changes are free, no setup surcharge. Tell us your preference at booking. See all layouts and capacities →

Coffee/tea/water pack HK$48 per attendee (delivered ready). Bento lunch HK$95 per attendee (3 vendors to choose from). External catering is also fine — side counter and chiller for self-service. Tell us 24 hours ahead so we can keep the lift slot open for the delivery.

Yes. Star House has lift access from the MTR-level entrance to the 5/F. The room itself is single-level, no step at the doorway. Furniture rearrangement for wider walkway on request — mention accessibility needs at booking.

Star House Car Park (entrance on Salisbury Road) — about HK$30/h, validated parking on request for full-day bookings. Wilson Parking at iSquare and 1881 Heritage are 5-minute walks. MTR Tsim Sha Tsui Exit L6 is 1 minute on foot — most attendees use the MTR.

Yes, if your bookings are consecutive days. The room is locked between bookings. Lockable cabinet rental HK$80/day — useful for multi-day training courses with hand-outs and printed materials.

Bookable Mon–Sun 09:00–23:00 HKT, including Sundays and public holidays at the same rate (no surcharge). Outside these hours possible by special arrangement — message WhatsApp 44237445.

Contact us to discuss a weekday venue visit. Bring your laptop, test the TV, check the Wi-Fi speed, meet Mr. Fu (director) in person. No deposit, no commitment. WhatsApp 44237445.